Product Capabilities
Automated campaign builder
Build multi-step outreach campaigns with customized rules, schedules, and cross-channel templates. This converts manual, one-off outreach into automated, repeatable sequences.
Revenue and campaign analytics
Track performance from first response to final sale, with metrics tied directly to revenue and ROI. See booking conversions, escalation rates, top-converting channels, best-performing steps, and lead sources in one view, so leaders and marketing teams can act on what works.
Live agent handover
Enable staff to join active chatbot conversations when human intervention is needed. Available as an on-demand add-on, this prevents dropped leads and improves response times during critical sales moments.
Unified customer module
Access complete customer profiles and chatbot-captured PII consolidated into a single record. With this new upgrade teams get a centralized view of customer inquiries for the first time.
Multi-channel template builder
Create and reuse standardized messaging templates across WhatsApp, email, and SMS. This eliminates manual drafting and keeps brand communication consistent across all channels.
Centralized chatbots management
Manage configurations and knowledge bases for all your bots from one central location. This removes repetitive setup tasks and ensures consistent customer messaging.
Enhanced business unit navigation
Navigate between your different locations and departments from a single interface. This reduces time spent switching accounts and gives teams clear visibility into multi-unit operations.
Flexible user permissions
Admins can now manage access at a more detailed level, controlling who can view or edit specific areas of the dashboard. This gives dealership teams greater control and supports different roles and responsibilities across the business.