Privacy Policy

Effective Date: August 2026
Last Updated: August 2026

Seez App Technology Ltd, a company registered in the Dubai International Financial Centre, under commercial license number CL4972, located at Level 1, Unit 169 & 171, Zone C, DIFC Innovation Hub, Dubai, PO Box 418557, together with its affiliates (“Seez”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy explains how we collect, use, and protect personal data collected through our website.

1. Data Controller Activities

When we determine the purpose and means of processing personal data, we act as a data controller.

1.1 Personal Data We Collect

We may collect the following data when you:

  • Visit our website
    • IP address
    • Browser type and settings
    • Device identifiers
  • Request information, book a demo, or contact us
    • Name
    • Email address
    • Phone number
    • Company name
    • (collectively referred to as “Personal Information”)
    • Message content
  • Receive marketing communications
    • Email address
    • Interaction with emails (e.g., opens, clicks)

In the context of managing our internal operations, we also process personal data related to human resources (“HR”), including but not limited to:

  • Recruitment and hiring (e.g., CVs/resumes, cover letters, references)
  • Employment records (e.g., employment contracts, performance evaluations, training history)
  • Payroll and benefits administration (e.g., bank details, tax identification, salary information)
  • Legal compliance (e.g., work permits, health and safety requirements)
  • Termination and exit procedures.

1.2 Legal Bases for Processing

We process personal data based on the following lawful bases under Article 6 GDPR:

  • Consent (e.g., marketing communications)
  • Contract performance (e.g., responding to demo requests)
  • Legitimate interest (e.g., improving our website and services)
  • Legal obligation (where applicable)

1.3 Purpose of Processing

  • Provide and manage access to our website and services
  • Respond to inquiries or demo requests
  • Send marketing communications (with your consent)
  • Improve the quality and functionality of our services
  • Comply with legal obligations

1.4 Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

1.5 Data Sharing

We may share your data with:

  • Service providers and processors (e.g., hosting, analytics, email platforms)
  • Legal authorities where required by law
  • Within our corporate group (including our affiliates and subsidiaries), if applicable

We do not sell or rent your personal data.

2. Data Subject Rights

You have the following rights under GDPR:

  • Access your personal data (Art. 15)
  • Rectify inaccurate or incomplete data (Art. 16)
  • Erase your data (“right to be forgotten”, Art. 17)
  • Restrict or object to processing (Art. 18 & 21)
  • Data portability (Art. 20)
  • Withdraw consent at any time, where processing is based on consent
  • File a complaint with Data Protection Authorities

To exercise your rights, contact us at dpo@seez.co.

3. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure such transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) or adequacy decisions, as required under GDPR.

4. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and secure data storage.

Your Personal Information is stored in AWS Hosted Servers based in the EU using security practices in accordance with industry standard practices.

We may also choose to engage other companies to store or process your Personal Information on our behalf. In every case, where we choose to do that, we will ensure that any company that we engage with is subject to the same standards of data security and provides you with the same level of personal information protection as we provide to you.

Seez is reasonably committed to maintaining the security of your Personal Information and has measures in place to protect such personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Every person who has access to your Personal Information is contractually obligated to respect the confidentiality of your Personal Information and abide by the GDPR.

We will not sell your Personal Information, and we will not share your Personal Information, with any third parties except for our third-party service providers, such as OpenAI LLC (AI services), and Amazon Web Services EMEA SARL (hosting services).

We share your Personal Information under the following principles:

  • With your consent or at your direction — We will share your Personal Information with entities outside of Seez when we have your consent to do so, or it is done at your direction
  • For legal purposes — We share your Personal Information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal processes, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or Seez
  • On a non-personal or aggregate basis — We may share your Personal Information with third parties on both a non-personally identifying basis and an aggregate basis

We are SOC 2 compliant, demonstrating our ongoing commitment to maintaining high standards of data security, availability, and confidentiality. This compliance ensures that our systems and controls are regularly audited by an independent third party to meet the stringent requirements of the AICPA Trust Services Criteria. Our SOC 2 certification underscores our dedication to protecting personal data processed both as a data controller and as a data processor.

5. Data retention period

We will retain your Personal Information for 6 months or as long as necessary for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your information, whether we can achieve those purposes through other means, and the applicable legal requirements.

Following the retention period mentioned hereinabove, your Personal Information will be permanently deleted.

6. Contact Us

If you have any questions or wish to exercise your rights, please contact:

Seez, Level 1, Unit 169 & 171, Zone C, DIFC, Innovation Hub
Dubai, PO Box 418557, United Arab Emirates
Email: dpo@seez.co

If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.