AI agent automating aftersales and service bookings
Serve is an AI aftersales tool that scans your dealership systems, identifies customers due for service, and reaches out automatically with relevant information. It handles scheduling, communication, and follow-ups, keeping service lanes full and customers engaged.
Full bays.
Loyal customers.
Less manual work.
AI-powered service retention, without adding headcount.
Customer Experience
Simplify ownership with timely and personalized reminders for service appointments.
Provide instant answers via Email, SMS, WhatsApp, and Chat.
Eliminate hold times with a 24/7 digital concierge.
An easy self-serve booking tool.
Revenue Generation
Boost aftersales appointments by up to 42%.
Capture up to 34% of lost service customers.
Optimize revenue through technicians, parts, and bay management.
Increase vehicle sales with higher retention, up to 25% more repurchases.
Protect long-term value while keeping service lanes full.
Operational Efficiency
Automate outreach and responses 24/7.
Focus teams on high-value, in-person experiences.
Integrate fully with DMS, pricing, and scheduling tools.
Maintain cleaner, more accurate customer data.
Operate within a single ecosystem alongside Connect and Reach.
Stop losing customers after the sale.
Serve brings them back with automated reminders and effortless booking across every channel.
Unlock Aftersales Revenue
Automatically engage every customer at the right touchpoint, from first service to recalls, increasing bookings and retention.
Recover Lost Customers
Win back disengaged customers with targeted, personalized campaigns at key moments like warranty expiration.
Provide Instant Information
Make dealership information, service processes, warranties, prices, and offers readily available to customers.
Reach Customers Where They Are
Customers schedule services via SMS, Email, or WhatsApp, with appointments synced to your DMS and calendar.
Boost Team Efficiency
Conversational AI handles routine follow-ups and customer questions, letting staff focus on delivering in-store experiences.
Manage Campaigns in One Place
Integrates with service schedulers and Connect web chat, letting you run all communications from a single dashboard.
Turn Data into Action
Dynamic customer profiles and analytics improve engagement, CSI, OEM compliance, and overall aftersales performance.
Integrations
CRM – Fully embedded in your CRM and sales workflows. Reach automatically schedules appointments, sends reminders, tracks follow-ups, and hands off leads to the right salesperson, ensuring alignment across your team.
Contact us
Speak with our AI team today
See what CARS can do for your business.
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