AI agents accelerating workflows & team efficiency
Assist is an internal-facing set of AI agents for dealers and OEMs. It boosts business efficiency, empowers team members to be more productive and reduces the time needed to execute business procedures across all departments.
More efficiency.
Less guesswork. Same team.
AI that gives your team the right answers, instantly.
Customer Experience
Remove friction by enabling staff to respond faster to customer queries.
Cut hold times and maximize dealership productivity at every touchpoint.
Respond 56% faster to customer questions.
Resolve 87% of queries on the first call.
Revenue Generation
Surface insights that drive smarter business decisions.
Accelerate sales with embedded DMS agents for higher deal throughput.
Cut selling, general, and administrative (SG&A) costs significantly across the business.
Operational Efficiency
Provide consistent, up-to-date answers to customer queries.
Onboard new hires 51% faster using your business co-pilot.
Handle 3x more calls without adding extra resources.
Internal tasks taking too long? Assist fixes that.
AI that automates processes, surfaces insights, and makes operations move at customer speed.
For the PINEWOOD PLATFORM
Assist can be used to
Operate as an embedded co-pilot in the DMS, guiding staff on which functions to execute and how
Find Information Instantly
Assist organizes all business data in one place and provides an internal chat interface so staff can quickly access inventory, vehicle details, campaigns, customer info, and team directories.
Simplify Internal Support
Integrated tools like Zendesk simplify ticket management and internal workflows, keeping staff productive and organized.
Get More from Your DMS
Embedded step-by-step guidance reduces errors, speeds workflows, and ensures consistent execution across all dealership systems.
For the CALL CENTER
Assist can be used to
Provide internal sales teams and BDCs with their own AI agent that answers questions on inventory, finance, warranty options, and more, reducing response times and helping new hires get up to speed quickly
Onboard New Hires Faster
Assist accelerates training with live guidance and step-by-step support, helping new employees reach full productivity up to 51% faster.
Keep Campaigns and Offers Current
Your team always has the latest promotions, campaigns, and updates at their fingertips, ensuring customers receive accurate information.
Answer Customers Faster
Your team gets immediate answers to customer questions, improving response times, confidence, and first-call resolution.
Integrations
CRM – Fully embedded in your CRM and sales workflows. Reach automatically schedules appointments, sends reminders, tracks follow-ups, and hands off leads to the right salesperson, ensuring alignment across your team.
Contact us
Speak with our AI team today
See what CARS can do for your business.
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