Quality Assurance Engineer

July 04, 2021
Job Category: Tech
Job Type: Quality Assurance
Job Location: Remote

General Purpose

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability, and performance required for distribution and the market.

Main Job Tasks, Duties, and Responsibilities

  • Follow the existing quality assurance policies and procedures
  • Evaluate the adequacy of quality assurance standards
  • Plan, conduct, and monitor testing and inspection of services and products to ensure finished product quality
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality system
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Evaluate audit findings and implement appropriate corrective actions
  • Monitor risk management activities
  • Assure ongoing compliance with quality and industry regulatory requirements

Education and Experience

  • Bachelors degree preferred
  • Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
  • Quality inspection, auditing, and testing experience
  • Experience with implementation of corrective action programs
  • Product or industry-specific experience
  • Strong computer skills including Microsoft Office, QA applications, and databases
  • Knowledge of tools, concepts, and methodologies of QA
  • Solid experience in effective usage of data analysis tools and statistical analysis
  • Knowledge of relevant regulatory requirements

Key Competencies

  • Attention to detail
  • Communication skills – verbal and written
  • Data collection, management, and analysis
  • Problem analysis and problem-solving
  • Planning and organizing
  • Sound judgment
  • Decision-making skills
  • Customer service orientation
  • Effective interaction with stakeholders
  • Teamwork

Data analysis – able to collect and analyze data to identify trends and detect problems and key issues

Judgment and problem-solving – able to define decision criteria and determine the most appropriate course of action

Planning and organizational skills – able to establish objectives and schedule tasks and resources efficiently

Communication skills – strong written communication skills to provide concise and clear documentation

Attention to detail and quality orientation – able to accurately check processes and outputs

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